The following is a guest piece by David M. Dye. Oh No…!Our team of teachers and high school students had just finished a rafting trip, changed into fresh clothes, and loaded up our convoy of vans to head out to our hotel. And I was the leader. I confidently led … Click to continue reading
Over the past two weeks, I’ve had the distinct honour of being recognized by two organizations for my work in the field of leadership. The first came from Inc. Magazine which recognized me as one of the Top 100 Leadership and Management Experts, putting me alongside such leadership heavyweights as … Click to continue reading
When it comes to leadership in today’s fast-paced, interconnected world, there’s no question that the only constant we should expect is change. It’s a reality that came to mind recently after I announced my decision to resign my position as the chairman of the Governing Board at our regional high … Click to continue reading
The following is a guest piece by Al Switzler. At some point during the work week, most of us face a gap—the difference between what was expected and what was actually delivered. Gaps, in a nutshell, include violated expectations, broken commitments and bad behaviour. If you’ve felt let down, disappointed … Click to continue reading
How does a storied organization like Disney create an engaged, empowered workforce despite the current economic challenges, and what can other organizations learn from their experience? That’s the basis of my conversation with international keynote speaker and former Disney executive Doug Lipp in this latest episode of “Leadership Biz Cafe”. … Click to continue reading
A few weeks ago, I shared with my various networks an article from Forbes on the ten resolutions successful people not only make but carry out. While the list provided some valuable points, what was more noteworthy was the discussions this piece generated with a few of my colleagues about … Click to continue reading
At one time or another, we’ve all had to deal with a customer service department whose response and actions left much to be desired. A recent experience my wife and I had with the customer service department for a major retailer also illustrated how a leader shows up in those … Click to continue reading
As a leader, one thing you must be vigilant about is keeping an eye out for any process or culture creep which might lead to complacency or a disconnect with the present-day realities found just outside your office walls. While there are many examples in today’s headlines of organizations which … Click to continue reading