TanveerNaseer.com

Leadership Coach, Speaker, and Writer

Accountability At Work – How To Describe The Gap

Managing-gap-in-accountability

The following is a guest piece by Al Switzler.

At some point during the work week, most of us face a gap—the difference between what was expected and what was actually delivered. Gaps, in a nutshell, include violated expectations, broken commitments and bad behaviour. If you’ve felt let down, disappointed or offended, you have experienced a gap. How you deal with gaps makes a huge difference on the quality of relationships and results as a whole.

So how do most respond when faced with a gap? Let’s look at the three options for dealing with gaps and highlight the consequences of each.

1. You see a gap and don’t speak up
You give permission for what’s happening when you remain silent. By saying nothing, you vote for the status quo. Silence is seldom golden; it is almost always interpreted as approval. By not speaking up, you typically act out in other ways.

Your non-verbals, like frowning, rolling your eyes and gossiping, tend to leak out and eventually erode trust and respect. If you let thoughts and emotions build up until you explode, you may say and do things that further hurt the relationship. This leads to the second option. Click here to continue reading »”Accountability At Work – How To Describe The Gap”

Will This Be The Year Leaders Put Employees First?

Leadership-putting-employees-first

As we approach the end of the first month of this new year, many of us are now well under way in implementing our plans and strategies to achieve the goals we’ve mapped out for the next 11 months. In terms of what leaders view as their top goals to achieve this year, a new study reveals some interesting opportunities, and with it, some key obstacles leaders will need to address if they are to help their organization move forward.

In the CEO Challenge 2014 study carried out by The Conference Board, CEOs and presidents from over 1 000 organizations around the world were asked to identify what they saw as the top challenges for their organization. While it wasn’t surprising to see innovation and customer relationships being included in the top 5 challenges, the study’s most revealing finding is how the top challenge for leaders worldwide was Human Capital – namely, how to engage, retain, manage and develop their employees.

In other words, leaders in every region of the world recognize that their employees are the defining factor both for their organization’s ability to achieve their goals this year, and as well as for their overall long-term success. As Rebecca Ray, Senior Vice President, Human Capital at The Conference Board, and co-author of this study points out:

“This emphasis on people-related issues makes perfect sense in a still-uncertain economy. Building a culture that supports engagement, employee training, leadership development, and high performance is something companies can control, and can mean the difference between growing market share and simply surviving in 2014. Moreover, if the focus of individual companies is sustained, Human Capital may well be the engine that revives economic growth.”

This is certainly encouraging news, as it reflects a growing shift from the survivalist/just treading water mindset to one that seeks opportunities for development and growth. However, we do have to be mindful of Click here to continue reading »”Will This Be The Year Leaders Put Employees First?”

A Teenager’s 4 Lessons On How We Can Face Any Challenge

Alya Naseer original illustration

Original illustration by Alya Naseer.

Over the last couple of years, I’ve had the pleasure of hosting a number of talented and respected writers from the field of leadership. But being able to host the following guest writer is definitely a memorable highlight for my blog.

Today’s guest piece is written by my 14-year old daughter, Alya Naseer, who – as those who follow me on the various social media channels already know – published her first illustrated book earlier this year on Amazon – “Don’t Change: A Mother’s Letter Of Love For Her Daughter” (which, by the way, makes a great holiday gift for both mothers and daughters).

Since writing her book, Alya has been invited to write for a number of blogs about her experiences and the lessons she’s learned. In this piece, she shares her insights on what this experience taught her – and what we can all learn – about how to overcome the challenges we face in order to ultimately be successful in our efforts.

Life, as we know it, is full of challenges. Finding the right job, making enough money to pay the bills, building and maintaining relationships, and accomplishing our goals is not always easy, and yet they make our lives feel successful and happy.

For me, one of the many challenges I faced was publishing my own book, “Don’t Change: A Mother’s Letter Of Love For Her Daughter”, without the help of a publisher. Many times I had to contact Amazon to get the information I needed to publish my book – the image size requirements, available print sizes, how the royalty payments worked, and many other details. Other times, I had to research online to figure out how to create my book.

When publishing my book, I not only needed many different computer and artistic skills, but I also needed self-confidence, determination and perseverance, patience, curiosity, and the encouragement and support of those around me. Some of these skills I already possessed, others I needed to develop to complete my book. Here are four lessons I want to share that helped me to develop the skills I needed to accomplish my goal, steps you can take to help you achieve yours. Click here to continue reading »”A Teenager’s 4 Lessons On How We Can Face Any Challenge”

Winners Are Born In Difficult Times

Creating winning conditions for leadership development

The following is a guest post by Therese S. Kinal.

At best, leadership development is a fun day out, at worst it is a gut wrenching, annoying exercise that leaves you cringing as someone teaches you to suck eggs. In neither case does it make you into a leader. Harsh? Perhaps, but that’s how most managers and executives I work with see it…. and in the majority of cases, I agree.

In today’s environment, employees have to deal with complexity and ambiguity at a much higher rate than before. Functions and clear roles and responsibilities have been replaced with multiple bosses, cross-functional teams, working with partners all over the world and a general sense of never quite standing still. In this brave new world, the only constant is change. And it is managers’ ability to innovate, collaborate and adapt to a constantly changing environment that are the leadership skills we most need to develop.

Despite the billions invested in leadership development every year, the vast majority of programs fail to deliver their intended results. In the US alone, US$ 156 billion is invested in learning and development every year, or US$ 1,182 per employee (1). And even though classroom training (live and virtual) is perceived to be the least effective(2), over 50% of organizations report using it(3).

In this tough economic climate and rapidly changing business environment, it’s not enough to Click here to continue reading »”Winners Are Born In Difficult Times”

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