When it comes to movies, TV shows, and novels, it’s usually pretty obvious who the hero of the story is. But what about in your organization’s story? Do you recognize who plays the role of the hero for your organization? That was the focus of my previous piece, which I’m grateful to see received a lot of attention and enthusiasm from the readers of this blog.

As I read the comments and responses to this piece, I began to wonder about something. If we understand that our employees are the heroes of our organization’s story, why then do so many employees feel disengaged at work? Why is there a persisting lack of meaning or purpose connected to the efforts and contributions made by those we lead?

Of course, the easy answer to such a question is to simply cast blame on an aloof or uncaring leadership; of organizations being run simply to cater to the whims and self-interests of those on top at the expense of those on the lower rungs. Certainly, the public revelations made about how Goldman Sachs has devolved from a focus of serving their clients to a more self-serving one would seem to support this.

And yet, a more realistic view of today’s organizations reveals that such leadership and cultural attitudes tend to be more the exception than the norm. When it comes to demonstrating that your employees are the heroes in your organization’s story, the disconnect we’re seeing here Click here to continue reading »”How Are You Helping Your Employees To Be Your Organization’s Heroes?”

When it comes to storytelling in business, the most commonly used story archetype is that of the hero and their quest. Essentially, these stories involve a protagonist whose normal life is disrupted by some external change and subsequently goes on a journey in an attempt to resolve or improve the situation.

As the story progresses, the hero seeks the help of a guide or mentor to help them overcome the various obstacles in their path while keeping them on track to reaching their destination. By the end of their quest, the hero not only attains an outcome which serves to improve things, but they also realize that they’ve been transformed as a result of their adventure, having gained a greater understanding of themselves and the nature of their journey.

It’s not too surprising that this particular story archetype is often used in business to communicate ideas or a new vision as it serves to reinforce our perception of leadership. Namely, how leaders address the challenges that stand in the way of their organization’s success by taking their team on a journey defined by their vision or plans for change.

Also, given the fact that it’s the decisions and choices made by those in leadership positions which ultimately determines whether an organization will be successful or not, it’s only natural that we view leaders as playing the role of the hero in an organization’s story. And yet, a closer examination of the hero’s story described above reveals that the real hero Click here to continue reading »”Identifying The Real Hero In Your Organization’s Story”

As this week marks the official start of Spring for most northern countries, I wanted to take the opportunity to revisit an idea I wrote about sometime ago about a seasonal event in these parts and the lessons we can glean from it on leadership and organizational success.

In addition to the appearance of the first seedlings in our gardens, one of the most emblematic symbols of the arrival in Spring in this area is the return of Canada geese flying in V-formation across the sky. Although I’ve discussed the lessons on teamwork and collaboration that we can learn from this seasonal migration, seeing these birds in flight over the weekend brought to mind some additional lessons we can apply in how we serve those we have the responsibility to lead.

1. Encourage your employees to develop their skills
One of the reasons why Canada geese fly in V-formation is in order to help reduce air drag, where the birds at the front essentially reduce the air resistance so that the birds at the back of the flock have an easier time flying.

Naturally, this means that the birds in the front expend the most energy flying and consequently, experience fatigue before the other birds do. This is the reason why this particular bird formation shifts so much as the other birds move up to take the lead, giving the birds who were flying at the front a chance to rest and recuperate.

It’s a smart strategy as it not only allows the birds to share the workload, but it also ensures that the flock is not dependent on a few strong birds to help them fly over the great distances of their migratory path.

When it comes to managing your team or organization, Click here to continue reading »”A Springtime Leadership Lesson From The Birds”

When it comes to communicating the vision or goals you have for your organization, few vehicles serve to deliver your message as effectively as the art of storytelling. In fact, some of the most respected leaders have relied on storytelling to not only communicate their vision, but to encourage their employees to embrace the changes being put forth by their organization’s leadership.

For example, former IBM CEO Lou Gerstner used his man-on-the-outside perspective to introduce new stories that not only communicated why changes were needed to ensure their competitiveness, but of how his employees could play a part in creating this new reality.

Zappos CEO Tony Hsieh, on the other hand, used the story of the struggles the company endured going from simply being an online shoe retailer to a company that “delivers happiness” to remind his employees of how their culture and values help them to fulfill their shared purpose.

Unfortunately, despite the obvious benefits that comes from using storytelling to communicate a message or idea, these two leaders are among only a handful who use this medium to share their vision or purpose with their team. One reason behind this is that most leaders Click here to continue reading »”How To Create The Story Behind Your Organization’s Purpose”