Have you ever had an employee come to you with an idea or proposal to address a particular situation to which you answered with one of the following replies?

“That’s a great idea, but let’s shop this around a bit first.”

“I agree that we need to change this, but I’m not sure now is the best time.”

“It’d be nice if we could offer this, but I don’t think we can afford to right now.”

All of these responses sound understanding and appreciative of the employee’s input. And yet, notice how the use of “but” in each reply serves to effectively stop any further discussion or deeper examination of the proposal beyond this initial encounter.

Granted, there are times when leaders need to hold back eager employees because the measures they are suggesting might not be the best in terms of addressing a given problem the organization is facing. Unfortunately, such responses can also inhibit your employees’ sense of creativity and with it, your organization’s ability to innovate if the motivation behind this resistance is based on factors other than ensuring the collective success of your team.

With this in mind, here are four questions leaders can ask themselves to find out if they are letting their ‘buts’ get in the way of helping their team to succeed and thrive. Click here to continue reading »”Is Your ‘But’ Getting In The Way Of Your Team’s Success?”

The following is a guest post by Marlene Chism.

Drama in the form of negativity happens for many reasons and not just because of personalities, or because of women bickering and gossiping at the water cooler. Often negativity exists because the structures currently in place do not support the massive changes taking place in the business. In other words the business is growing and changing and there is a need for increased structure to support and manage the change.

Yet another reason for negativity is due to our natural and biological response to change. The brain craves certainty, and when you feel uncertain, the almond shaped structure in the brain called the amygdala releases chemicals into the blood stream that you experience as fear, anxiety and doubt.

What leaders often forget is that employees feel the most uncertainty because they are the last to hear about the changes, and they had very little, if any, input regarding how to implement and navigate through the upcoming changes.

Leaders constantly tell employees to “embrace change” when the very changes they ask them to embrace are changes that threaten their sense of security or well being, at least from their perspective.

Providing consistency while navigating change can improve workplace relationships, increase trust and reduce negativity. Here are four ways to reduce drama by increasing consistency. Click here to continue reading »”4 Ways To Reduce Workplace Negativity By Increasing Consistency”

A few weeks ago, I wrote a piece about the importance of leaders taking time off work and going on vacation, a piece which I’m happy to share has been picked up by the American Management Association (AMA) and is now featured on their website. Since publishing that piece, I’ve received a number of emails from my readers and had conversations with various friends and acquaintances where they shared how vacation time is viewed by their bosses and their organizations.

While these discussions have inspired some future posts I’ll be writing for my blog, they also got me thinking about the other side of this vacation time equation. Namely, how leaders and their organizations can benefit from the downtime that inevitably arises when employees are away on vacation.

When members of your team go away on vacation, it’s only natural to feel some concern over how their time away from work might slow down certain efforts or limit the number of people available to address an unexpected problem or failure. Given today’s current work environment where Click here to continue reading »”How Leaders Can Take Advantage of the Summer Downtime”

One of the common themes I’ve written about on my blog is the key role focus plays in our ability to be successful. But how many of us are actually focusing on what we want to accomplish, as opposed to focusing more on the things we’re trying to avoid? That’s the premise behind the book “Seeing Red Cars – Driving Yourself, Your Team, and Your Organization to a Positive Future” by Laura Goodrich.

Goodrich starts her book examining why 70% of the thoughts we have on any given day revolve around issues we’re trying to avoid or things we don’t want. Referring to findings from the fields of psychology and neuroscience, she points out that this tendency toward an avoidance focus is the result of two factors. The first being the social conditioning we received growing up, where well-intentioned parents and teachers taught us not to do certain things out of fear of a negative outcome (“Be careful! You might fall and hurt yourself!”, “If you don’t study this well, you won’t pass this test”), not to mention the common tendency to feel we’re undeserving or incapable of achieving certain goals.

The second factor behind our tendency to focus on avoiding things or situations is our real-life experiences where we encounter something negative or traumatic, leading us to focus on ensuring we don’t do anything that might lead us to a similar situation again.

This doesn’t mean that we have to remain a hostage to our past and not elevate ourselves to a point where we can be more proactive instead of apprehensive in our efforts. After all, recent studies Click here to continue reading »”Coffee House Book Review – “Seeing Red Cars” By Laura Goodrich”