TanveerNaseer.com

Leadership Coach, Speaker, and Writer

7 Ways Leaders Can Empower Their Employees To Succeed

7 ways that leaders can empower their employees to bring their best selves to work to drive organizational success and growth.

Of the many, many things that today’s leaders are expected to do, one of the most sought-after abilities in a leader is someone who can motivate and support those around them to bring their best selves to the work they do.

Indeed, thanks to the transition from managing task workers to leading knowledge workers, being able to tap into the collective insights, experiences, and talents of those you lead has become a critical factor to determining an organization’s capacity to adapt and respond to the changing needs of today’s global market.

Over the years, I’ve been asked to participate in several leadership series in sharing my insights on how leaders can help their employees to succeed, whether the focus was on improving communication, driving productivity, increasing employee engagement, and the like.

While I’ve shared these bite-sized leadership insights elsewhere, I thought it’d be fun to share some of those ideas here on my blog. To that end, here are eight things every leader can do to help inspire and empower their employees to bring their full selves to work, and thereby encourage and support their ability to succeed and grow.

1. Listen, listen and then listen some more to what your employees have to say
Today’s world is moving faster each day, but that doesn’t mean we shouldn’t be making time to listen to the concerns and issues our employees face. Making time in your day to ‘walk the floor’ and listen to what your employees have to say will not only keep you in the loop about potential problems that might be on the horizon, but it will also demonstrate to your employees that you care about the conditions they have to deal with.

It’s also worth noting here that the goal here is not to simply act on what others are telling you. Rather, the goal of listening in leadership is to help the other person feel heard and understood [Twitter-logo-smallShare on Twitter]; that you want to better understand their reality and the challenges they face and how it might impact their ability to succeed in achieving the goals you’ve given them to attain.

It’s also a great way to ensure that you’re not simply focusing on the things that matter to you, but are taking into account the needs of those under your care.

2. Remember the job of a leader is to help your team to succeed
When it comes to leadership, it’s easy to think that being in charge means that you basically get to tell people what to do. While you can certainly do that, there’s no question that you and your employees won’t get very far as most of us don’t like to be micromanaged in how we do our jobs.

Although leadership does draw an air of respect, the truth is that over the long run, people are looking at you not because of your title, but because they want Click here to continue reading »”7 Ways Leaders Can Empower Their Employees To Succeed”

Are You Giving The Right Message With Your Leadership?

When it comes to praise, it's not just how often leaders give it, but also what kind. Discover how this difference can help to empower your employees.

A few weeks ago, my friend Whitney Johnson wrote a piece around perceptual biases that was inspired by something her daughter experienced in school one day. As Whitney describes in her piece, her daughter gave a presentation in one of her classes, a presentation she had spent much time and effort researching and practising. After she was done, her teacher commented “that was pretty good.”

Soon after, one of her male classmates stood up to give his presentation. From her daughter’s perspective, this classmate’s presentation was a lot less organized and he wasn’t as articulate. But when he finished his presentation, the teacher remarked “Great job”.

Reading about the experience Whitney’s daughter had at her school reminded me of a study done by researchers at the University of Chicago and Stanford University which found that while parents give an equal amount of praise to both girls and boys, they differ significantly in the type of praise they provide based on the gender of their child.

What the researchers found was that parents were more likely to praise a boy for his efforts or actions (“you really worked hard on that”) while girls were praised more in terms of who they are (“you’re so smart”).

The researchers found that this discrepancy in giving girls more what they call “person praise” over “process praise” leaves them vulnerable to thinking that if they don’t do well on a test or on an assignment, it’s a reflection more of the limits of their intelligence or abilities than on the level of effort they needed to give in order to succeed.

Although this study – and what Whitney’s daughter experienced at school – reveal some of the biases that both men and women demonstrate towards girls, and its impact on how girls view their accomplishments, I’d like to pivot here and focus on what this reveals about the way we communicate and in particular, what messages we’re really imparting to those we lead.

One thing that’s abundantly clear from the various studies on employee engagement and organizational success is that today’s leaders need to Click here to continue reading »”Are You Giving The Right Message With Your Leadership?”

Understanding The Power Of Expectations

Leadership expectations and employee potential

A few weeks ago, my oldest daughter and I were watching one of our favourite dramas when a scene came along that spurred on a conversation about leadership and the expectations we have about those we work for.

The scene in question revolved around one of the main characters who in his new job as a sous-chef had spent the past few days cutting over 40 pounds of potatoes into paper-thin slices. When the head chef – the main character’s boss – walks into the kitchen, the sous-chef points to the heaping bowl of potato slices on his station and tells the head chef he’s completed his task.

The head chef takes a quick look at the potato slices and tells his sous-chef that it looks like he finally got the hang of it near the end. The head chef then takes the large bowl of potato slices and tosses them in the garbage.

As his sous-chef starts to blurt out his exasperation at seeing days of his work being tossed away, the head chef pulls him over to another cutting board and takes out an odd looking vegetable. He then tells his sous-chef to slice the vegetable using the same technique he used with the potatoes.

After making a few paper-thin slices, the head chef picks up a slice and tells his sous-chef that the odd-looking vegetable is a white truffle that goes for over $1000.00/pound.

The head chef then tells his sous-chef that cooking is an art – that to succeed at it, you need more than dedication and precision, you need something innate; something he sees in his new sous-chef. And that’s why he wanted his sous-chef to cut all those potatoes – so he could develop his innate skills in order to better learn the techniques involved in classic culinary prep work.

After seeing the interplay between this boss and his new employee, my daughter – who for the past few weeks has been sending out resumes for summer job positions – looked at me and said ‘I want to work for a boss like that’.

Her reaction was not surprising – after all, who wouldn’t want to work for a boss who recognizes our innate potential and provides us with the guidance and support to help develop that potential?

Unfortunately, I met my daughter’s hopeful enthusiasm with a discouraging reply, pointing out how it’s a rare occurrence to work for a boss who encourages the growth of their employees.

Now granted, it is important to provide children with a realistic world-view of what’s awaiting them out there in the real world. And yet, at the same time, I realized that this conversation shines a light on the bigger issue of Click here to continue reading »”Understanding The Power Of Expectations”

Laziness – The Counterintuitive Act Of Leadership

Laziness-and-helping-employees-do-great-work

The following is a guest piece by fellow author (and Canadian) Michael Bungay Stanier.

You jest, sir!

Laziness as leadership? Surely that can’t be correct.

“I didn’t get to where I am now, young man, by being lazy.”

What is this, clickbait?

In fact, no.

Think about the dual responsibilities of any leader: results and people. That one-two combination goes by other names as well: strategy and culture; impact and engagement.

Part of the secret of success for both of these is doing less, not more. Being lazy.

Let me explain.

Part I: Be strategic
Let’s look at a simple model that will help you understand how you spend your time. It categorizes work into three simple types: Bad Work, Good Work and Great Work. Essentially, these are measures not of quality but of impact.

Bad Work is the waste-of-time, soul-crushing bureaucratic work. If you’ve ever thought, “This is my one and precious life; these are hours I’m never going to live again … and I’m somehow doing this!” you’re doing Bad Work.

Good Work is your job description. It’s busy, efficient, and productive. It can also be a comfortable rut.

Winston Churchill said, “We shape our buildings; thereafter they shape us.” Good Work can do the same. We find ourselves keeping plates spinning, responding to the inbox and attending meetings, mistaking keystrokes and maintenance for impact.

Finally, there’s Great Work. This is the work that has Click here to continue reading »”Laziness – The Counterintuitive Act Of Leadership”

The Easy Way To Have Tough Conversations With Employees

Making-tough-employee-conversations-easier

The following is a guest piece by Karin Hurt and David Dye.

Do you have a really tough conversation you know you need to have, but you’re concerned about how it will land?

Or have you ever regretted avoiding a tough conversation, as you watch someone you really care about repeat the same mistake and get himself into deeper trouble?

If you knew someone had your best interests at heart, would you want them to tell you the truth, even if it was painful to hear?

Or maybe you have an employee who’ve you tried desperately to coach, and the bad behaviour continues.

You don’t want to say “You need to change this behaviour or else,” but the truth is – there will be consequences.

One of the greatest gifts you can give another human being is to help them discover the truth.

Keep that “feedback-is-a-gift-and-I-care-about-you” loving feeling in mind, while having a direct conversation about specifically what must change. Don’t linger. Don’t sandwich.

Try our Winning Well INSPIRE method for having tough conversations. Click here to continue reading »”The Easy Way To Have Tough Conversations With Employees”

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