TanveerNaseer.com

Leadership Coach, Speaker, and Writer

Where Do We Go Next After We Succeed?

A frank and honest look at what happens after you succeed in achieving that long sought-after goal and how leaders can drive success in the future.

So you achieved that long sought-after success at work – great! Everyone is cheering you on, applauding your success while you enjoy your time in the limelight.

But as time moves on, your colleagues start to focus on other matters and that success that garnered you all those accolades and praise slowly dims, leaving you with one uncomfortable and glaring question – what do I do now?

It’s the part of process of achieving success that we don’t often talk about, mostly because the focus tends to be on how we can be successful without any real honest examination of what do we do when we actually achieve it.

Understandably, part of the reason for that is that success – especially when it’s a public or life-changing moment – is often seen as being the pinnacle of our journey, leaving us with no where to go but down.

A great example of that is when actors win an Academy Award in the early stages of their career. Although life-changing, it also seems to limit their future successes, as many of them go off to make films that are not as critically acclaimed or commercially successful as the one that won them the Oscar. Given their limited body of work, it wouldn’t be surprising to find out that many of them went from being seen as rising stars to potential has-beens.

Fortunately, for most of us, our successes are not as character or career-defining, but that doesn’t necessarily free us from the expectations those around us might have about what we will do next or what achievement we will next attain.

It’s an idea that came to mind after seeing the overwhelming response to the piece I wrote last week about the power of expectations.

As a writer, you’re not always sure what ideas or insights will resonate the most with your readers. So when you see a piece of yours getting the attention like my last piece did – where it not only became the headline article for the Wednesday edition of SmartBrief on Leadership, but it was also featured in numerous other industry newsletters and leadership blogs – it’s hard not to feel like you succeeded in capturing lightning in a bottle.

Of course, as was the case with past articles I wrote which also captured the interest of so many and lead to dozens of new blog subscribers and new readers, it also gave rise to thoughts about how do we match that success. And even how can we surpass it.

There’s no question that this line of thought can leave you facing a daunting dilemma, if not a crisis of Click here to continue reading »”Where Do We Go Next After We Succeed?”

Understanding The Power Of Expectations

Leadership expectations and employee potential

A few weeks ago, my oldest daughter and I were watching one of our favourite dramas when a scene came along that spurred on a conversation about leadership and the expectations we have about those we work for.

The scene in question revolved around one of the main characters who in his new job as a sous-chef had spent the past few days cutting over 40 pounds of potatoes into paper-thin slices. When the head chef – the main character’s boss – walks into the kitchen, the sous-chef points to the heaping bowl of potato slices on his station and tells the head chef he’s completed his task.

The head chef takes a quick look at the potato slices and tells his sous-chef that it looks like he finally got the hang of it near the end. The head chef then takes the large bowl of potato slices and tosses them in the garbage.

As his sous-chef starts to blurt out his exasperation at seeing days of his work being tossed away, the head chef pulls him over to another cutting board and takes out an odd looking vegetable. He then tells his sous-chef to slice the vegetable using the same technique he used with the potatoes.

After making a few paper-thin slices, the head chef picks up a slice and tells his sous-chef that the odd-looking vegetable is a white truffle that goes for over $1000.00/pound.

The head chef then tells his sous-chef that cooking is an art – that to succeed at it, you need more than dedication and precision, you need something innate; something he sees in his new sous-chef. And that’s why he wanted his sous-chef to cut all those potatoes – so he could develop his innate skills in order to better learn the techniques involved in classic culinary prep work.

After seeing the interplay between this boss and his new employee, my daughter – who for the past few weeks has been sending out resumes for summer job positions – looked at me and said ‘I want to work for a boss like that’.

Her reaction was not surprising – after all, who wouldn’t want to work for a boss who recognizes our innate potential and provides us with the guidance and support to help develop that potential?

Unfortunately, I met my daughter’s hopeful enthusiasm with a discouraging reply, pointing out how it’s a rare occurrence to work for a boss who encourages the growth of their employees.

Now granted, it is important to provide children with a realistic world-view of what’s awaiting them out there in the real world. And yet, at the same time, I realized that this conversation shines a light on the bigger issue of Click here to continue reading »”Understanding The Power Of Expectations”

What Leaders Need To Do To Help Their Employees Succeed

Transforming-passion-into-purpose

When I was nine years old, my older cousin got a brand new chopper bicycle for his birthday and it was probably the coolest bike I ever saw. With its hot lime green chassis, checker-board banana seat, and a sports car-inspired gear shift affixed to the bike body just in front of the seat, this bike looked more like a hot rod than a conventional bicycle.

The first time I saw it, I wanted so badly to take it for a spin, and so I ran to my older cousin and asked him if I could take his bike for a ride around the block. Given how it was a new bike and I was only nine, my older cousin clearly had no interest lending his bike to me.

Every summer after that, when we went to visit my uncle, aunt and my cousin, it was always the same answer my cousin gave me when I asked him once more if I could try his bike – “No”. Despite those repeated negative answers to my query, I never once wavered in my eagerness and anticipation of one day riding that bike.

A couple of years pass by, and on one of our summer trips to my uncle and aunt’s place, my aunt tells me how my older cousin is going to be taking his driver’s test soon. Given how he’ll be driving around town, my aunt tells me that he has little use for his chopper bike. She then looks at me and asks “Would you like to take his bike home with you?”

I couldn’t believe my ears. After years of asking my cousin to let me ride his chopper bike, his mom was now offering to make it mine. It didn’t take long for me to blurt out a very excited “Yes!”.

Of course, my parents being the pragmatic types thought that I should try the bike first before accepting it. Given how I’d waited years just to ride this bike, I wasn’t going to miss out on the opportunity to actually own it. So I assured my parents that this bike was a good fit and so we packed up the bike and headed back to Montreal.

As we got home late that evening, I couldn’t try out my new bike until the next day which I figured was okay as that meant that I could show it off to my friends the next morning when I biked over to the neighbourhood park.

The next day, I went out to the garage, excited that I was finally going to be able to take this bike out for a ride. As I rode off our driveway and onto the street, though, I had an unexpected realization about this chopper bicycle – it was just a bike.

For years, I had built in my head this grand notion of what it would feel like riding this bike; of feeling that rush of excitement as I raced down the street on this eye-catching bicycle. As it turned out, riding this bike didn’t feel any different from riding any other bike.

So instead of being this amazing, exhilarating ride, it was actually unremarkable and even at times uncomfortable, especially when it came to changing the gears as the shift handle was difficult to reach. It comes as no surprise then why this bike remains the only one I’ve ever seen that had the gear shift placed down on the bike frame between the handlebars and the bike seat.

Now while my story ended in disappointment, but with an important life lesson on how sometimes things don’t live up to our expectations, I want to share another story – specifically, that of a painter – and how the contrast between his experience and mine can shed light on what leaders need to do to help their employees to succeed. Click here to continue reading »”What Leaders Need To Do To Help Their Employees Succeed”

Customer Loyalty – Marrying Ease With Humanity

Driving-customer-loyalty

The following is a guest piece by New York Times best-selling author Joseph Michelli.

Look no farther than your smart phone and you will see what your customers really want today!

They seek, and have come to expect, companies will make their lives easier and provide technological solutions that enable them to do business with you “on their terms” and in the context of their busy lives.

As such, we are all in the business of delivering “ease!” Back in high school, the last word most of us wanted attached to our personal brand was that we were “easy”; however, in business today that is a badge of honor!

If, heaven forbid, your company is difficult to do business with or if you require your customers to exert substantial effort, those customers have a world wide web of other options and the ability to expeditiously write scathing online reviews.

In 2012, the Harvard Business Review foreshadowed the emerging consumer hunger for “easy interactions” by publishing an article titled “Stop Trying to Delight Your Customers”. In it, researchers showed that the more Click here to continue reading »”Customer Loyalty – Marrying Ease With Humanity”

What It Takes To Be Captain Of The Change Journey

Successful-change-leadership

The following is a guest piece from Dr. Karin Stumpf.

Implementing change is a vital requirement of modern business life. In my work as a change professional I have identified three leadership attributes (also described in more details in my book “Leading Business Change”) that are key to successful change:

  • Being active in shaping the organization transformation
  • Role modeling the required behavioral adjustments and
  • Motivating the people involved and impacted

1. Shaping the Organization Transformation
Being a shaper means being clear on the way forward, being able to explain to others how they will transition from one situation to another. As the change leader, you are ultimately responsible for the delivery of the expected results and you need to take ownership, as well as making (some tough) decisions whenever required.

It is fine to have an open mind to different opinions to get the ultimate solution, but at some point you have to act at the risk of being wrong. I have seen too many managers fear mistakes. They want to spend so much time trying to make sure they “get it right the first time” that their inaction leads to the entire project’s immobilization. In business as in life, you cannot move forward by standing still.

That necessarily entails being able to Click here to continue reading »”What It Takes To Be Captain Of The Change Journey”

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