TanveerNaseer.com

Leadership Coach, Speaker, and Writer

4 Leadership Lessons We Can Learn From The Olympics

4 valuable lessons we can take from the Olympics for how we can inspire our employees to bring their best efforts to the work they do.

With the latest edition of the Summer Olympic Games now well under way in Rio, there is naturally much interest in the outcomes of various sporting events. Within the leadership and management field, there is also much interest in discovering insights that can help us to better understand how to inspire the best in our employees.

Of course, the typical focus on lessons we can learn from the Olympics tend to be on teamwork, communication, building confidence and the like.

But for this piece, I’d like to take a more broader view, using the microcosm the Olympic Games provide to examine what drives or motivates us to push ourselves to succeed. To that end, here are 4 key lessons leaders can learn from the Olympics on how to ignite their employees’ drive to bring their best selves to the work they do.

1. Success is important, but so is creating meaning and a sense of belonging
I have to admit that what sparked my interest in writing this piece was the story of the Canadian women’s 4x100m freestyle relay team and in particular, the events that transpired after their qualifying heat on Saturday morning.

Hours before the final swim, the decision was made that Michelle Williams, who had swam in the morning relay team heat, would be replaced by her team mate Penny Oleksiak to swim in the final that night.

Reports then came out about how the news had not only hit Michelle hard, but that her entire team was deeply upset by the change in the lineup. Although this is a commonly used tactic in this sport to maximize a team’s chances of winning a medal, for this group of first-time Olympians, it still felt like a betrayal for the hard word Michelle had given to get the team to the final.

Seeing how hard they were taking the news, the coach got his team together and told them that it didn’t matter who was swimming in the final that night because this was a team effort.

He reminded his team members that each of them played a key role in getting them to the Olympics and to now potentially winning a medal for their country. The coach then told them that what matters here is not who crosses the finish line, but how we work together to make that happen.

When the swimming finals came up that evening, the negative emotions these athletes had been feeling hours earlier were clearly replaced with a steely determination to deliver their best.

And deliver their best they did as this swimming team went on to win the Bronze medal, the first medal for Canada at the Rio Olympic Games and the first medal Canada has won in this particular swimming event since 1976.

Now while this story has that Hollywood-style ending that makes the Olympic Games so much fun to watch, the real message here is Click here to continue reading »”4 Leadership Lessons We Can Learn From The Olympics”

A Prescription For Empowering Employees To Succeed And Grow

A summer job experience reveals a powerful and important lesson for today's leaders on how to not only inspire employees, but empowering them to succeed.

Last month, my oldest daughter Alya began working at her new summer job and now that she’s worked for two different companies over the past two summer periods, it’s been interesting to hear her observations about the differences in how her bosses manage their employees.

These conversations with my daughter about her work has lead to recollections of my summer job experiences, and how one in particular has helped to shape my understandings of leadership and empowering employees.

When I was 18 years old, my uncle got me a job working in the warehouse of a pharmaceutical dispensary near his house in the Toronto suburbs. I was excited and nervous about taking on the job; excited because the pay was really good, but nervous because it meant giving up spending any time with my friends back in Montreal.

My boss, Mr. Hainsworth – the owner of this and another pharmaceutical dispensary in Southern Ontario – was what many people would call a straight shooter; you always knew where you stood with him so if he had a problem with something you did, he’d be sure to let you know.

For the first weeks on the job, I have to admit that being a teenager, I was a bit intimidated by his gruff exterior, even though many of his employees reassured me that he’s actually the sweetest man you’d ever know.

My job was pretty straightforward – I worked for the warehouse supervisor making sure the dispensary shelves were properly stocked, putting in orders to resupply our drug inventory, and basically managing the warehouse on the supervisor’s days off and when he took his summer vacation break.

The hardest part of the job was that the warehouse was located in the windowless basement of the medical office building, which is why I welcomed any chance to go upstairs to the dispensary in order to catch a glimpse of the summer blue sky.

On one of the warehouse supervisor’s days off, I decided to review our current inventory against upcoming renewal orders and I found that we had on our shelves a box full of medication that had expired a month ago. Given the large quantity of prescription vials, I decided to go see Mr. Hainsworth to ask him how do I go about disposing the expired medication.

After I explained the situation, Mr. Hainsworth paused from looking at his computer screen and looked at me. Instead of answering my question, he asked Click here to continue reading »”A Prescription For Empowering Employees To Succeed And Grow”

Inspiring Those We Lead To Build A Better Tomorrow

A message for leaders to inspire those they lead to believe in their potential and the lessons they've learned that can help to build a better tomorrow.

Around this time of the year, it’s become a common sight to see commencement speeches from high school and university graduation ceremonies being shared on leadership sites as inspiration on how we can better serve those we lead.

The popularity of these kinds of speeches in leadership circles is not too surprising when we consider how the very nature of the commencement speech is to draw attention to the lessons learned and how they can be applied going forward to create a future filled with purpose, meaning, and joy.

Indeed, this speaks to the very heart of what it takes to be a successful leader, as leadership is not just about getting results, but finding ways to inspire those you lead to be better [Twitter-logo-smallShare on Twitter].

That’s why I’m taking this opportunity to share the commencement speech I gave this past weekend at the high school where I serve as Governing Board Chairman, a speech that was also a very personal one as my daughter Alya was among the hundreds of graduates whose achievements we were there to celebrate.

As someone who writes, speaks and works with leaders to help them better understand what it takes bring out the best in those they lead, it was a genuine privilege to be able to inspire this group of newly minted graduates about what they can achieve going forward.

It was a privilege to deliver this speech because as leaders, we have an obligation to inspire passion and excitement for what the future might hold [Twitter-logo-smallShare on Twitter]; for what those we lead can do, for what they can become, and how they can live a life that matters.

Indeed, it was my hope that in sharing this message to this new generation of leaders, inventors, team players, and game-changers that they would appreciate that optimism is not the absence of negativity, but the ability to rise above despite it [Twitter-logo-smallShare on Twitter], a message that unfortunately bears repeating in light of the numerous challenges dogging our world today.

Amid all the wonderful comments I received from the students, staff, and parents in attendance at this weekend’s graduation ceremony, there was one comment which I got from one of the many proud mothers in attendance that compelled me to share my speech with my readers.

When this mother approached me after the ceremony, she thanked me for speaking to the students; of making my message be about them and their future. And then she paused for a moment and then added “thanks also for inspiring the rest of us and reminding us of what we could do as well”.

This mother’s comment illustrates an important point that every leader should remember; that it’s not enough to talk of a better tomorrow; we need to inspire people to want to make it happen [Twitter-logo-smallShare on Twitter].

That’s why I wanted to share this commencement speech here on my blog – as a reminder of this simple truth; that when we help others to succeed, we help ourselves to become that better version of who we can be [Twitter-logo-smallShare on Twitter].

I hope you enjoy it and find within it the seeds of inspiration and hope that we can do better and be better going forward.

* * * Click here to continue reading »”Inspiring Those We Lead To Build A Better Tomorrow”

One Question Every Leader Should Inspire In Those They Lead

A look at the challenges two leaders faced and what it reveals about the power of relationships to bring out best in those we lead.

One of the common themes I’ve written about over the past few years is the importance of building and nurturing relationships with your employees in order to bring out the best in those under your care. While we can appreciate what this means in abstract terms, I’d like to share the recent experiences of two leaders that helps to illustrate the benefit in bringing this approach to your leadership.

The first story I’d like to share comes from the high school where I serve as Chairman of the Governing Board. This past academic year has been an especially difficult one for this school community. For starters, the school was dealt with major cuts to its operating budget as well as to its staff which, taken together, had a drastic and noticeable impact on the school’s daily functions.

And if that wasn’t bad enough, the school year began with the teachers stopping all extracurricular activities in order to protest the government’s unwillingness to address teachers’ needs in the classroom. So to say this year was a challenging one for the school would be an understatement.

Earlier this month, our principal made the announcement that she was going to take a sabbatical next year to give herself time to regroup so she could continue to give her best to the school and its students. When she shared the news with her teachers and staff, she expected people to be discouraged and even frustrated given all they’ve been through this past school year.

What she got instead was a unified, impromptu response from her team. A response that had her fielding questions from her staff about what they could do to keep things running in her absence and how to help her transition back when she returns.

In my conversation with her about her decision to take a leave of absence next year, she admitted that one of the reasons why she felt good about giving herself this time was because of the overwhelming support she received from her staff to mind the store until she returns.

The other story I’d like to share is that of my friend Rob* who I met through a collaboration with my leadership firm. For the past 15 years, Rob served as the Click here to continue reading »”One Question Every Leader Should Inspire In Those They Lead”

What Leaders Need To Do To Successfully Resolve A Crisis

4 critical steps that every leader should take in order to successfully resolve a crisis within their organization.

The following is a guest piece by Jim Lukaszewski.

Most crisis plans that are actually completed these days are so complicated and compartmentalized that it defies even the most skillful leader’s abilities to lead effectively. Too many crisis plans focus on external issues and the media rather than providing a simple, sensible, constructive, achievable response strategy. I have advocated for many years the concept of the Grand Strategy to drive crisis response using the Golden Hour metaphor as the driving force.

Very few management problems are crises, but all crises are management problems. Preplanning executive actions and decisions can avoid career-defining moments. Include specific executive leadership instructions in all plans and response scenarios.

The Grand Strategy is a 5-step leadership-driven process. Note the word “process.” This is a powerful management approach. It’s called the Golden Hour Strategy because the intention is to launch all five steps within the first 60-120 minutes of a crisis incident, whatever the crisis happens to be. Here now are those five important steps: Click here to continue reading »”What Leaders Need To Do To Successfully Resolve A Crisis”

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