No matter where you live, there’s no question that the big story this week is the arrival of the US election and who the American public has decided to serve their country as their next President. For those outside of the US, it’s been both an interesting and troubling journey the US electorate has been put through, especially in its final few months.
Although I’m Canadian, it’s easy to relate to and understand the frustration and dismay many Americans have felt over the course of this election period, along with a good dose of wariness for what lies ahead after the election is over, regardless of who wins.
And yet, this current US election does provide an important lesson for leaders everywhere of just how important empathy is becoming to our ability to lead, as we’ve been given a concrete example of just how quickly things can fall apart when we divide people into groups of “us” versus “them”.
And to be clear, politics is not the only domain where this happens. All of us have had the experience of working with someone we don’t like, and sometimes even someone who we feel – or even know – is working to undermine our authority or credibility in the eyes of our co-workers or those we lead.
And in those circumstances, it becomes very easy for us to delineate those we view to be in “our camp” and those who we look upon with doubt and mistrust because they align themselves with those we dislike.
But what this past US election has shown us is that if we allow those feelings to fester, if we choose to allow others to exploit and drive that wedge that separates people based on what we lack in common with one another, we will end up not only with a more hostile work environment, but we will be permitting conditions to take hold that will make it even more difficult for our employees to get things done.
And this is why emotional intelligence and in particular, empathy, has become so critical to our ability to effectively lead others – empathy allows us to bridge the gap between how we see things and how others experience them [Share on Twitter].
Through our empathy, we’re able to move beyond the binary attitude of “I’m right/you’re wrong” which can impede any initiative from moving forward, to one that’s driven by the desire to discover that common ground we share with one another so that we can promote collaboration and foster sustainable growth.
It’s a truth that becomes all the more obvious when we remember that the key to your organization’s success and future prosperity is no longer based solely on the processes and technologies found within your company’s walls, but within the talents, insights, and experiences of those you lead. Something that one can tap into only if we create conditions where people feel connected to what they do and to those around them, as well as being a part of the shared purpose that defines your collective efforts.
But how do we know if we’re truly being empathetic in our leadership? How can we tell if we’re creating Click here to continue reading »”A Timely Reminder Of The Power Of Empathy In Leadership”