TanveerNaseer.com

Leadership Coach, Speaker, and Writer

Speak To The Heart To Lead Change

Leading-with-heart

The following is a guest piece by Dianna Booher.

“I’ve sold millions and millions of dollars during my 30 years at IBM, and it never occurred to me that people make their buying decisions based on emotion first, and then justified with logic,” John said to me over dinner a few weeks ago. “But you’re right. As I think back about the various client deals, I can see that. I definitely can see that.

Another case in point.

But more formal, rigorous research shows overwhelmingly that people base buying decisions on emotion, and then support them with logic. In a business setting, a logical argument is expected, of course. Just don’t count on the logical argument to win people over to your way of thinking.

In “The Heart of Change”, John Kotter and Dan Cohen discuss a study they conducted with Deloitte Consulting about the nature of change. The study involved more than 400 interviewees from 130 companies in the United States, Australia, Europe, and South Africa.

Their interpretation of the data? Even in large corporations that focus on very logical approaches to strategy, culture, and analysis of data, change happens because the leaders find a way to help people see problems or solutions in ways that influence their emotions, not just their reasoning.

In my own research for “What More Can I Say: Why Communication Fails and What to Do About It”, executives told me the same things over and over: To lead change, influence others, and gain commitment, speak to the heart.

So what does that mean exactly? Click here to continue reading »”Speak To The Heart To Lead Change”

The Leadership Legacy Of A Childhood Hero

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As a writer, there’s a natural tendency to examine events to see how they can shape our understanding of things and generate ideas that can be shared with others. It’s from that perspective that this piece that came to mind on the news of the passing of one of my childhood heroes, Leonard Nimoy, and what insights could be gleaned on looking back at the impact his life has had on so many around the world.

As is the case with many scientists, Star Trek inspired within me a deep love for both real-world science and science fiction. But it’s not just scientists who have been singing their praises for Leonard Nimoy’s work. Indeed, people from all walks of life have been joining in the choruses of expressing gratitude for the influence his work – and in particular his portrayal of the legendary character Mr. Spock – has had on their lives.

Granted, for some, it might be hard to appreciate what’s behind all these tributes from people all over the world, not to mention heads of state and leaders of some of the world’s largest organizations. That is, of course, until we recognize that in those tributes we see people talking less about his work playing the fictional character Mr. Spock, and more about how his work influenced them.

Of how the character he gave life to inspired so many to challenge themselves to not only believe in a better tomorrow, but to become active participants in making that idea a reality.

It’s from that lens that I decided to write my own personal tribute to this childhood hero of mine, by sharing some stories from his life and what lessons we can learn from them about how we can use our leadership to bring out the best in those we lead, as well as inspire them to commit to the vision we have for the future.

1. Find opportunities to address the needs of others
One of the common statements being shared about Leonard Nimoy was how generous a person he was both to the people he worked with and to the numerous fans he met over the course of his life.

Some of the best examples of this can be seen in the efforts he made on behalf of Click here to continue reading »”The Leadership Legacy Of A Childhood Hero”

3 Lessons On How To Promote Successful Collaborations

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One of the benefits I garner through my work are opportunities to collaborate with different groups and individuals. Through these collaborations, I not only get the chance to learn and understand different perspectives, but to discover new ways to work with people who have different approaches to guide things forward.

Of course, as with anything in life, not all collaborations are created equal. Although I look forward to future collaborations with many of the people and groups I’ve worked with in the past, there are some collaborations that were not as satisfying or rewarding. Not so much in terms of how successful we were in attaining our objectives, but in how certain parties approached the collaboration process.

Interestingly, it’s a problem that my two oldest daughters also experience in high school where teachers assign them projects to collaborate on without providing any guidance or support on how to do this effectively. This no doubt mirrors our own educational experiences, where we were somehow expected to know how to collaborate with different partners in order to achieve a successful result.

Taken together, what this reveals is an uncomfortable truth about the nature of work: we understand the importance of collaboration, but most of us haven’t learned what that involves [Twitter-logo-smallShare on Twitter]. And in light of today’s rush to just get things done, leaders are not engendering a supportive environment for their employees to learn how they can successfully collaborate with different teams and departments in order to achieve their organization’s shared purpose.

As such, I’d like to share with you some of the lessons I’ve learned from my past collaborations, lessons I’ve shared with both my clients and my daughters on how we can learn to be successful in our present and future collaborations by gaining a better understanding of what it entails.

1. Clarify expectations in terms of involvement and contributions
When I look back at the various partnerships I’ve had with different groups and individuals, one trait that these collaborations shared in common was how there was this collective drive and enthusiasm to roll up our sleeves and dive into the work.

And yet, if I look at those collaborations which I enjoyed the most – those that have fuelled an interest in finding opportunities to collaborate in the future – there was something we did before we mapped out any plans or began assigning tasks.

Namely, before anything else was done, we made time to Click here to continue reading »”3 Lessons On How To Promote Successful Collaborations”

A Powerful Lesson On Decision-Making In A Fast-Paced World

Leadership-decision-making-empowering-employees

In this guest piece by David Marquet, Retired U.S. Navy Captain, David chronicles his experiences and mistakes while in command of the submarine the USS Santa Fe to reveal how you can empower your employees and colleagues to think for themselves.

* * * * *

We were in the final stages of a cat-and-mouse game with the enemy diesel submarine. The simulated war had escalated to the point where our submarine was authorized to sink it.

The enemy had picked this area deliberately. The shallow uneven bottom reduced the effectiveness of the torpedo, and to ensure a hit we would need a precise idea of the enemy’s location. The best way to do this would be to actually see it, which is why we were at periscope depth, looking for the enemy sub visually.

We had packed more than twenty men into the control room, a space roughly half the area of a typical Starbucks.

We carried the MK-48 ADCAP (advanced capability) torpedo. It is a devastating weapon against both surface ships and submarines. We launch the torpedo to intercept the target the way a hunter leads a duck.

In addition, the torpedo has its own sonar system, looking for the target for a precise intercept. The torpedo streams a wire behind it that stays connected to the submarine, allowing us to Click here to continue reading »”A Powerful Lesson On Decision-Making In A Fast-Paced World”

My Top 10 Leadership Insights For 2014

Tanveer-Naseer-Top-Leadership-Insights-2014

As I look back at the past 12 months, there’s no question that this has definitely been a milestone year for me. Not only did 2014 mark five years that I’ve been writing online for this blog, but this was also the year I finally added “author” to my list of credentials with the release of my first leadership book, “Leadership Vertigo”.

A milestone that I’m grateful to have had the opportunity to celebrate here on my blog with the help of such leadership luminaries as Doug Conant, Liz Wiseman, Jim Kouzes, Barry Posner, and David Burkus.

Also noteworthy this year was the numerous leadership awards and recognitions I’ve received, most notably being recognized by Inc Magazine both as one of their “Top 100 Leadership and Management Experts”, and just a few weeks ago as one of “100 Great Leadership Speakers”. Indeed, this has certainly been for me a phenomenal year of growth, change, and evolution, and one which will certainly set the foundation for what lies ahead.

But before we say goodbye to 2014, allow me to share with you my Top 10 Leadership Insights from this year as selected by you, the readers of my award-winning leadership blog. These 10 leadership insights proved to be most popular based on the total number of social shares the respective pieces had.

Of course, instead of simply providing you with a list, I’d like to share with you this series of quotes gleaned from my writings in the hopes that it will both remind you of what was shared this year, as well as inspire you to recognize the opportunities to be found in this new year for us to show up and truly be the kind of leader that fuels the success and long-term prosperity of our organizations and community. Click here to continue reading »”My Top 10 Leadership Insights For 2014″

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