Now that they can easily benefit from the convenience of online shopping, many customers will turn to e-commerce stores for their purchases. But an equally sizable number will still prefer the warmth and immediacy of physical stores, and will actively shop at brick-and-mortar retail stores if it means that human … Click to continue reading
If I were to ask your employees if your organization is ready to navigate the next global crisis, what would they say? As much as we’d like to think we’re prepared for whatever crisis comes our way, the pandemic and subsequent global supply chain crises clearly proved many organizations are … Click to continue reading
“Celebrate what you want to see more of.” – Tom Peters In a world often marked by relentless pursuit and constant challenges, celebrating wins, whether big or small, is not just a momentary pause in the journey but a crucial element in the human experience. It enhances not only personal … Click to continue reading
Have you ever had the experience dealing with after-sales support where you not only get the runaround, but you spend days just trying to get someone on the phone to acknowledge your problem? That’s the situation my wife and I had to content with when we contacted a major retailer … Click to continue reading
With the explosive growth of AI and other emergent technologies, it’s not surprising to see many organizations focusing on digital business transformation. Unfortunately, many leaders are making a critical mistake in their strategy, something I discuss and explore with my guest Kamales Lardi in this episode of my “Leadership Biz … Click to continue reading
Does your organization encourage a sense of curiosity? According to a survey in the Harvard Business Review, 83% of leaders say they do, but barely half of their employees would agree. Far from being something that’s ‘nice to have’, encouraging a sense of curiosity in your workplace is going to … Click to continue reading
There might have been a lot of challenges to overcome when you were operating your business out of an office, including distractions, money, and overly long meetings. However, this does not mean that remote work is without its problems, and you might find that you get frustrated by the concept … Click to continue reading
“One of the biggest stumbling blocks for organizations is an unwillingness to be brutally honest about the challenges they face.” There’s no question leadership is becoming a more challenging role than it was 5-10 years ago. The rapid pace of change, the on-going uncertainties, even the very nature of the … Click to continue reading
Few issues have captured the attention and focus of leaders over the past few years as the ongoing debate over whether to allow employees to work remotely or demand they return to office (RTO). And because it’s a contentious issue, there’s invariably numerous articles and studies out there which are … Click to continue reading
In healthy organizations, interpersonal communication takes place openly, honestly and fearlessly in all directions at all times, though with varying levels of impact. The following is focused on the noise and confusion that you the speaker/writer add to a conversation. At the time of this writing, it seems that communication … Click to continue reading
In today’s rapidly evolving digital landscape, organizations face the challenge of providing secure and efficient access to resources for their employees while also maintaining strong leadership. Secure access service edge (SASE) has emerged as a transformative solution that not only enhances cybersecurity but also significantly contributes to effective leadership strategies. … Click to continue reading
We’ve all seen the studies that have shown how a diverse workforce leads to better productivity, increased profits and market share, and greater creativity and innovation. But with so many positive outcomes related to diverse workforces, why are so many organizations failing to attract and retain a diversified workforce – … Click to continue reading