Tanveer Naseer

Leadership Coach, Speaker, and Writer

My Top 10 Leadership Insights For 2016

A look back at my Top 10 leadership insights from 2016 and the common themes they reveal about how leaders can be successful in 2017.

There’s no question that the start of a new year brings to mind notions of new beginnings and a chance for a fresh start. Of course, as much as we might be eager to set our sights ahead into 2017 and envision all the possibilities and goals we might achieve, it’s worth taking the time to look back on the year that was and what we learned along the way.

It’s from that vantage point that I sat down to put together my Top 10 leadership insights for 2016 as determined by you, the readers of my leadership blog. In putting this list together, it’s always interesting to see which of my pieces were the most popular with my readers, and where I might differ in terms of which articles I’d put in a list of my Top 10 favourite leadership articles for 2016

For example, as a Star Trek fan, I’d definitely include my piece “4 Important Leadership Lessons From The Final Frontier” that celebrated Star Trek’s 50th anniversary in 2016, a piece which came close, but didn’t quite make the Top 10 list of my readers’ most favourite pieces.

What’s also interesting about this process is how certain threads or themes begin to emerge that serve to shine a light on what issues or challenges today’s leaders are most interested in learning more about. Looking at the list of 10 leadership insights found below, it’s clear that many leaders are interested in learning how to develop stronger relationships with those under their care; that their focus is increasing on how to empower their employees to bring their full selves to the work they do.

It’s an encouraging sign, and certainly a great way to begin a new year.

And so with that, here now are my Top 10 leadership insights as selected by the readers of my award-winning leadership blog:

Leadership Insight #10 – Empathy allows us to bridge the gap between how we see things and how others experience them. [Share on Twitter]

“Through our empathy, we’re able to move beyond the binary attitude of “I’m right/you’re wrong” which can impede any initiative from moving forward, to one that’s driven by the desire to discover that common ground we share with one another so that we can promote collaboration and foster sustainable growth.

It’s a truth that becomes all the more obvious when we remember that the key to your organization’s success and future prosperity is no longer based solely on the processes and technologies found within your company’s walls, but within the talents, insights, and experiences of those you lead. Something that one can tap into only if we create conditions where people feel connected to what they do and to those around them, as well as being a part of the shared purpose that defines your collective efforts.

But how do we know if we’re truly being empathetic in our leadership? How can we tell if we’re creating conditions that allow all of our employees to succeed and thrive, as opposed to a select few like our ‘star players’ or those we personally relate to?”

Read more on this leadership insight here: A Timely Reminder Of The Power Of Empathy In Leadership

 

Leadership Insight #9 – When we lead only by authority, our focus is only on ourselves and not on how to empower others. [Share on Twitter]

“Now I’ve written before about the importance of building relationships with those we lead and one of the key reasons for that is to help us better understand our employees’ needs, and of what will best motivate them to bring their best efforts to the table. It’s through such efforts that we’re able to influence others because we’re able to connect our vision or ideas to things that our employees would care about as well.

Again, as leaders, your employees do have to follow your lead and that alone is a sign of your authority. But getting people to believe in your vision, in the goals you want to achieve requires influence, something we don’t have a right to simply because of our title or role. Rather, it’s something we have to earn by gaining the trust and respect of those we have the responsibility to guide and support so that they can succeed in their collective efforts.”

Read more on this leadership insight here: Is Your Leadership Based On Influence Or Authority?

 

Leadership Insight #8 – The power of relationships is that it allows us the freedom of knowing we don’t have to go it alone. [Share on Twitter]

“One of the truisms of modern-day leadership is that as leaders, we can’t expect to have all the answers. Of course, the corollary to that axiom is that leaders shouldn’t be afraid to ask or accept a helping hand from those they lead. After all, how can we help those we lead to grow if we don’t value their ability to offer a helping hand?

How can we encourage our employees to challenge their Click here to continue reading »”My Top 10 Leadership Insights For 2016″

A Timely Reminder Of The Power Of Empathy In Leadership

This week's US election day provides a unique backdrop on which to illustrate the importance of empathy in today's leadership.

No matter where you live, there’s no question that the big story this week is the arrival of the US election and who the American public has decided to serve their country as their next President. For those outside of the US, it’s been both an interesting and troubling journey the US electorate has been put through, especially in its final few months.

Although I’m Canadian, it’s easy to relate to and understand the frustration and dismay many Americans have felt over the course of this election period, along with a good dose of wariness for what lies ahead after the election is over, regardless of who wins.

And yet, this current US election does provide an important lesson for leaders everywhere of just how important empathy is becoming to our ability to lead, as we’ve been given a concrete example of just how quickly things can fall apart when we divide people into groups of “us” versus “them”.

And to be clear, politics is not the only domain where this happens. All of us have had the experience of working with someone we don’t like, and sometimes even someone who we feel – or even know – is working to undermine our authority or credibility in the eyes of our co-workers or those we lead.

And in those circumstances, it becomes very easy for us to delineate those we view to be in “our camp” and those who we look upon with doubt and mistrust because they align themselves with those we dislike.

But what this past US election has shown us is that if we allow those feelings to fester, if we choose to allow others to exploit and drive that wedge that separates people based on what we lack in common with one another, we will end up not only with a more hostile work environment, but we will be permitting conditions to take hold that will make it even more difficult for our employees to get things done.

And this is why emotional intelligence and in particular, empathy, has become so critical to our ability to effectively lead others – empathy allows us to bridge the gap between how we see things and how others experience them [Twitter-logo-smallShare on Twitter].

Through our empathy, we’re able to move beyond the binary attitude of “I’m right/you’re wrong” which can impede any initiative from moving forward, to one that’s driven by the desire to discover that common ground we share with one another so that we can promote collaboration and foster sustainable growth.

It’s a truth that becomes all the more obvious when we remember that the key to your organization’s success and future prosperity is no longer based solely on the processes and technologies found within your company’s walls, but within the talents, insights, and experiences of those you lead. Something that one can tap into only if we create conditions where people feel connected to what they do and to those around them, as well as being a part of the shared purpose that defines your collective efforts.

But how do we know if we’re truly being empathetic in our leadership? How can we tell if we’re creating Click here to continue reading »”A Timely Reminder Of The Power Of Empathy In Leadership”

Customer Loyalty – Marrying Ease With Humanity

Driving-customer-loyalty

The following is a guest piece by New York Times best-selling author Joseph Michelli.

Look no farther than your smart phone and you will see what your customers really want today!

They seek, and have come to expect, companies will make their lives easier and provide technological solutions that enable them to do business with you “on their terms” and in the context of their busy lives.

As such, we are all in the business of delivering “ease!” Back in high school, the last word most of us wanted attached to our personal brand was that we were “easy”; however, in business today that is a badge of honor!

If, heaven forbid, your company is difficult to do business with or if you require your customers to exert substantial effort, those customers have a world wide web of other options and the ability to expeditiously write scathing online reviews.

In 2012, the Harvard Business Review foreshadowed the emerging consumer hunger for “easy interactions” by publishing an article titled “Stop Trying to Delight Your Customers”. In it, researchers showed that the more Click here to continue reading »”Customer Loyalty – Marrying Ease With Humanity”

Why Compassion Is Key To Succeeding At Leadership

Importance-of-compassion-in-leadership

With the arrival of September, many of us are returning to our regular routines now that our children are back in school and the period for taking summer vacation breaks has come to an end. For myself, this September also marks a special milestone in my writing career – specifically, it marks the one-year anniversary of the launch of my first leadership book, “Leadership Vertigo”.

Since the release of my first book last fall, I’ve been on an incredible journey speaking to organizations and audiences in Europe, the Middle East, Canada, and the US, sharing my insights on leadership and how leaders can encourage and support their employees to bring their full selves to the work they do.

This journey of sharing my writings and insights on leadership over these past five years has lead to the achievement of another very special milestone this month – that of being invited to speak this Wednesday at the Management Grand Rounds at Boston’s Children’s Hospital, an affiliate of Harvard Medical School.

This prestigious leadership speakers series has welcomed in the past such leadership luminaries as Tony Hsieh, Doug Conant, Robert Sutton, Amy Edmondson, and Daniel Pink. Being invited to join the ranks alongside these renowned thought leaders as one of the speakers of this series is definitely one of the highest honours of my career to date.

The timing of these two milestone events has brought to mind some of the leadership insights I’ve shared in my book and there’s one in particular that I wanted to share with my readers as I prepare for this upcoming talk. Specifically, why it’s becoming increasingly important for leaders to cultivate compassion in their leadership so that they can succeed in bringing out the best in those they lead.

In fact, one of the recurring themes I’ve been asked to speak about this year is how do leaders embrace the elements of emotional intelligence that we hear so often about in articles and studies on successful leadership. There’s a genuine interest and desire out there to know how leaders can create an environment where people are willing to dedicate their native talents, creativity, and insights to their organization’s vision and shared purpose.

As I’ve discussed in some of the talks I’ve given this year, what’s needed here is Click here to continue reading »”Why Compassion Is Key To Succeeding At Leadership”

Why Emotions Matter In Today’s Leadership

Leadership-neuroscience-memories-emotions

In recent years, there’s been a growing focus on the importance of emotional intelligence in today’s leadership. Of why those in leadership positions need to rely less on their technical competencies and knowledge, and more on how to go about building relationships with those under their care – both to better connect the overarching vision of the organization to the internal needs of their employees, as well as to ensure a clearer understanding of the realities found within their workplace.

To date, there have been numerous studies that have shown the growing expectations employees have on their leaders to demonstrate a greater proficiency in leading people over managing tasks. Indeed, findings like those from Google’s Project Oxygen have proven conclusively that the key to succeeding in leadership today is not in those hard skills of yesteryear, but in the so-called soft skills of empathy, compassion, and self-awareness.

Thanks to work being done to understand how our brain creates, consolidates, and retrieves memories of emotional events, we can further appreciate why this is becoming more and more critical to succeeding in today’s faster-paced, global environment.

Research into how memories are created and recalled have shown that there’s a clear difference to this process between regular memories and memories involving an emotional experience or response. Specifically, what researchers have found is that when emotions are tied to a particular memory, we have a stronger recollection of that event.

Consider, for example, when a major news event happens in our country – each of us can easily remember months and even years later where we were when we first heard the news. By comparison, few of us could remember what we ate for dinner on Tuesday two or three weeks ago.

However, while our emotions might help us to easily recall a past event or circumstance, research from the neuroscience field has also shown that this strengthening of our memories comes at the expense of Click here to continue reading »”Why Emotions Matter In Today’s Leadership”

« Older Entries