Tanveer Naseer

Leadership Coach, Speaker, and Writer

Forget Passion – What Employees Need Is Purpose-Led Work

Discover why it takes more than passion to inspire the very best in our employees and how the key is providing purpose-led work.

These days, it seems like the world is facing scarcity in a wide range of areas – from something as basic as access to food and clean water, to something more personal as a lack of time to get through our various daily tasks.

But if there’s one area where there’s no concerns about scarcity these days it’s passion. Whether it’s discussions about politics, social issues, or even the latest movies or TV shows, there’s no doubt that there’s a lot of passion – and debate – to be found in these conversations.

While these forms of passion can become problematic at times, in general, we tend to view people being passionate about something to be a good thing. And no doubt this is why there persists this misguided notion that the key to success is to ‘figure out what you’re passionate about and build a life doing that’.

Don’t get me wrong – passion is a great motivator. But the catch is that its ability to motivate us only works over the short term. When it comes to running the long game, passion sadly comes up short.

That’s why many leaders run into trouble when they try to improve employee morale by encouraging employees to be passionate about their work. While we might gain an uptick in productivity, the truth is that passion alone is not enough to keep that internal drive going over the long run.

What we’re missing is the other half of the equation – that while passion might get our employees energized and excited about what we can create through our collective efforts, what we need to keep our employees invested in our organizational vision is creating purpose-led work.

Thankfully, a majority of leaders are beginning to understand this as a recent survey done by EY Beacon and Harvard Business Review Analytic Services found that more than 80% of executives said purpose-led work leads to greater levels of employee satisfaction and customer loyalty, not to mention improving an organization’s ability to transform.

That’s why it’s important to recognize that passion without purpose is a lost opportunity for us to do something that’s meaningful and enduring [Twitter logoShare on Twitter].

Granted, when we start talking about creating purpose-led work, this can lead to some hesitation on the part of leaders and their organizations because of the misplaced notion that purposeful work has to be glamorous or exciting.

The truth, however, is that Click here to continue reading »”Forget Passion – What Employees Need Is Purpose-Led Work”

Leading In The Face Of Adversity And Sorrow

A national tragedy shines a light on a powerful leadership message on how we can do better going forward after enduring the worst.

Illustration created by my daughter Zafina in response to the terrorist attack on a Quebec City mosque.

As many of my long-time readers know, I publish new articles on leadership here on my blog every Tuesday. Now I had a piece written up that I was in the process of editing for publication this week, but a recent attack in my home province has lead me to shelve that piece so that I can share something a little more personal, and hopefully inspiring for how we can do better going forward.

This past Sunday night, news broke out that a native Quebecer – emboldened by the rise in right-wing, anti-immigrant, anti-Muslim sentiments across North America and Europe – walked into a Quebec City mosque and began shooting at the men, women, and children praying inside, killing 6 people and wounding 19 others. It’s the worst act of terrorism to ever happen in my country.

Within a mere 24 hours, I went from feeling hopeful optimism at seeing people around the world rally together in solidarity against the bigotry, fear-mongering, and hate exemplified by Trump’s Muslim ban – to outright horror, anger, and sadness at how one of my fellow Quebecers could think it was acceptable to destroy the lives of innocent families simply because he has a problem with their faith.

As I write this, my emotions are still raw, my heart heavy and aching, and tears well up when I look at my daughters and imagine what kind of world will await them. Make no mistake, my province does have issues with racism, Islamophobia, and antisemitism. But I never imagined that this kind of hate would find expression in the form of a terrorist attack so close to home.

As I sat here trying to prepare my latest leadership piece for publication, I realized that I couldn’t simply act as though nothing happened because something did happen. Something that will now forever change who we are as Quebecers, and how we must go about seeing and understanding ourselves going forward.

Of course, whenever an event arises that shatters our perceptions of our community and country, there is an understandable need to try and make sense of it; to understand how such a horrific act of terrorism could happen where we live, and what good, if any, we can find in this darkness that’s fallen upon us.

And so, I wanted to address this tragedy from the point of leadership – of what do we do when faced with adversity and sorrow, not from failing to land a new client, but when tragedy strikes that affects those we lead at their very core.

To date, I’ve been genuinely impressed and touched by the actions of politicians at all levels here – from the mayor of Quebec City and our Quebec Premier, all the way to our Prime Minister and the leaders of our federal opposition parties. Each of them recognized the importance of not only expressing solidarity and inclusion in the face of terrorism and unbridled hatred towards Muslims, but of reaching out to the Muslim community to let them know you’re not alone and you’re one of us.

It’s a powerful message, not simply because it reasserts the values of Quebec and Canada – those of championing multiculturalism, a shared identity, and our collective and individual freedoms – but it also sends a much needed message to the Muslim community, a minority group that’s a regular victim of stigmatization and vilification. The message: you belong here and you matter.

The simplicity of this message reveals an important point that leaders everywhere need to recognize: Click here to continue reading »”Leading In The Face Of Adversity And Sorrow”

How Would You Answer This Question About Your Leadership?

A question every leader should be asking themselves in order to figure out how successful they'll ultimately be in their collective efforts.

When it comes to leadership, there are many facets that we examine and explore in our drive to learn how we can succeed in leading our team and organization. But one aspect that’s rarely looked at is how the way we view our role can leave us creating more of a polarizing effect than a unifying one.

It’s a notion that I’ve been pondering about as I observe the reactions to the last week’s inauguration of of the new US president. Certainly, there can be no doubt that – regardless of your political leanings – the new US president is certainly a polarizing figure. In that light, it’s not surprising to see a growing division within the US population between those who support and champion him, and those who oppose him and what he represents.

But what’s been interesting to note is that small fragment found in between these two diverging groups – people who are openly against the new presidency, but who are encouraging their fellow Americans to put aside their differences and to support him as their president.

As a Canadian, I have to admit to finding this notion to be a bit odd. Granted, I can understand the emotional need behind these pleas – after all, who wouldn’t be hurt and dismayed from seeing a growing division and outright resentment brewing within the various groups that make up your country.

And yet, for me at least, the ability to openly challenge, criticize, and oppose your nation’s leader is one of the very hallmarks of both democracy and patriotism. Indeed, I for one was very vocal in publicly speaking against both our previous Prime Minister and previous Quebec Premier because I sincerely believed that their vision for my country and for my province were not what was best for our society, and certainly not what would guarantee a more prosperous and stable future for everyone.

In other words, my dissension and criticism wasn’t simply directed towards their role of being the Prime Minister of Canada or the Quebec Premier. Rather, it was about their vision and their goals, and whether those were things that I wanted to personally commit myself as a citizen to helping become a part of our collective reality.

That distinction is something that we often recognize in our conversations and examinations about the nature of leadership; that people commit their best efforts not because of who we are, but because of what we stand for and what we hope to achieve.

As such, the idea that people should simply support their leader for the purposes of creating the illusion of collective harmony is not only troublesome in terms of ensuring accountability amongst those in charge, but it also diminishes the underlying motivational drive that compels people to commit their best selves to the work they do.

It also reveals an important question Click here to continue reading »”How Would You Answer This Question About Your Leadership?”

My Top 10 Leadership Insights For 2016

A look back at my Top 10 leadership insights from 2016 and the common themes they reveal about how leaders can be successful in 2017.

There’s no question that the start of a new year brings to mind notions of new beginnings and a chance for a fresh start. Of course, as much as we might be eager to set our sights ahead into 2017 and envision all the possibilities and goals we might achieve, it’s worth taking the time to look back on the year that was and what we learned along the way.

It’s from that vantage point that I sat down to put together my Top 10 leadership insights for 2016 as determined by you, the readers of my leadership blog. In putting this list together, it’s always interesting to see which of my pieces were the most popular with my readers, and where I might differ in terms of which articles I’d put in a list of my Top 10 favourite leadership articles for 2016

For example, as a Star Trek fan, I’d definitely include my piece “4 Important Leadership Lessons From The Final Frontier” that celebrated Star Trek’s 50th anniversary in 2016, a piece which came close, but didn’t quite make the Top 10 list of my readers’ most favourite pieces.

What’s also interesting about this process is how certain threads or themes begin to emerge that serve to shine a light on what issues or challenges today’s leaders are most interested in learning more about. Looking at the list of 10 leadership insights found below, it’s clear that many leaders are interested in learning how to develop stronger relationships with those under their care; that their focus is increasing on how to empower their employees to bring their full selves to the work they do.

It’s an encouraging sign, and certainly a great way to begin a new year.

And so with that, here now are my Top 10 leadership insights as selected by the readers of my award-winning leadership blog:

Leadership Insight #10 – Empathy allows us to bridge the gap between how we see things and how others experience them. [Share on Twitter]

“Through our empathy, we’re able to move beyond the binary attitude of “I’m right/you’re wrong” which can impede any initiative from moving forward, to one that’s driven by the desire to discover that common ground we share with one another so that we can promote collaboration and foster sustainable growth.

It’s a truth that becomes all the more obvious when we remember that the key to your organization’s success and future prosperity is no longer based solely on the processes and technologies found within your company’s walls, but within the talents, insights, and experiences of those you lead. Something that one can tap into only if we create conditions where people feel connected to what they do and to those around them, as well as being a part of the shared purpose that defines your collective efforts.

But how do we know if we’re truly being empathetic in our leadership? How can we tell if we’re creating conditions that allow all of our employees to succeed and thrive, as opposed to a select few like our ‘star players’ or those we personally relate to?”

Read more on this leadership insight here: A Timely Reminder Of The Power Of Empathy In Leadership

 

Leadership Insight #9 – When we lead only by authority, our focus is only on ourselves and not on how to empower others. [Share on Twitter]

“Now I’ve written before about the importance of building relationships with those we lead and one of the key reasons for that is to help us better understand our employees’ needs, and of what will best motivate them to bring their best efforts to the table. It’s through such efforts that we’re able to influence others because we’re able to connect our vision or ideas to things that our employees would care about as well.

Again, as leaders, your employees do have to follow your lead and that alone is a sign of your authority. But getting people to believe in your vision, in the goals you want to achieve requires influence, something we don’t have a right to simply because of our title or role. Rather, it’s something we have to earn by gaining the trust and respect of those we have the responsibility to guide and support so that they can succeed in their collective efforts.”

Read more on this leadership insight here: Is Your Leadership Based On Influence Or Authority?

 

Leadership Insight #8 – The power of relationships is that it allows us the freedom of knowing we don’t have to go it alone. [Share on Twitter]

“One of the truisms of modern-day leadership is that as leaders, we can’t expect to have all the answers. Of course, the corollary to that axiom is that leaders shouldn’t be afraid to ask or accept a helping hand from those they lead. After all, how can we help those we lead to grow if we don’t value their ability to offer a helping hand?

How can we encourage our employees to challenge their Click here to continue reading »”My Top 10 Leadership Insights For 2016″

Are You Employing This Key To Giving Effective Feedback?

Discover whether the kind of feedback you offer to your employees is employing this critical measure that drives organizational growth and success.

With December now upon us, many leaders and their organizations are now shifting their focus towards that much debated and much-maligned practice for evaluating employee productivity and effectiveness: the annual performance review.

Of course, while there has been much written lately about the ‘death of annual performance reviews’, a study done by Towers Watson revealed that – despite the high profile examples of companies like Microsoft, Accenture, and GE completely ditching their annual performance reviews – a majority of North American organizations are opting to transform their current performance review process as opposed to doing away with them completely.

Now whether you agree with continuing to use annual performance reviews or not, the fact is these discussions about this feedback tool reveal that there’s a far more pressing issue that leaders everywhere need to address – namely, what kind of feedback, if any, are we providing to those we lead?

Of course, when it comes to giving feedback, there’s a common approach that many leaders opt to use, something that’s often referred to as the ‘feedback sandwich’.

What this technique involves is starting the conversation with something positive – the argument being that this will help your employee to be receptive to what you have to say next. At this point, you offer what you really want to share, that is the negative feedback that’s the reason behind this conversation, after which you give your employee some more positive feedback in order to to help soften the blow and ‘end on a high note’.

Now in theory this might sound like a fair and balanced approach to offering someone feedback that can be hard to hear, given how we’re reinforcing or reminding them of the things they do well, before and after pointing out where they went wrong or what they need to improve on going forward.

But the reality is that it’s not so much the receiver of our feedback as it is ourselves who we’re hoping to protect through this communication ploy. That by setting up a friendly start and a reassuring ending, we might avoid the necessary unpleasantness that comes with telling someone they’re doing something wrong.

This strategy also gives us the false impression that Click here to continue reading »”Are You Employing This Key To Giving Effective Feedback?”

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