Tanveer Naseer

Leadership Coach, Speaker, and Writer

9 Strategies Of Uncommon Wisdom For Fuelling Top Performance

Learn about 9 strategies leaders can employ that are key to achieving top performance in the organization.

The following is a guest piece by Larry Sternberg.

Fuelling top performance is the goal for most leaders and managers. The best managers know their people are the key to achieving top performance on every metric of success they track. As a leader or manager, how can you make the biggest difference through leveraging the talents and efforts of the people on your team? This handful of specific strategies can help.

1. Accept People As They Are
Your job as a manager is not to change people. Your job is to optimize people’s performance. Start by accepting people as they are. The old adage applies here: Marry as is, and consider any change a bonus.

Select people for your team who have the right mix of strengths, knowledge and potential. Focus on what’s right with people instead of what’s wrong with them. Optimize the alignment between what people bring to the table and what you need your team to achieve. And, be prepared to tolerate some undesirable behaviors — because they are part of the package.

2. Emphasize the Why
Consider the story of three people laying bricks. When asked, “What are you doing?” One person replies, “I’m laying bricks.” The second person says, “I’m part of a team building a really big brick wall.” The third person replies, “I’m just one of many people working together here to build a cathedral where people will get married, christen their babies and lay their loved ones to rest.” Which of these people do you think is most motivated to do great work?

Help people advance from what to why so they see their work as Click here to continue reading »”9 Strategies Of Uncommon Wisdom For Fuelling Top Performance”

4 Disciplines For Long-Term Sustainability Of Change

Learn about 4 measures leaders can employ to generate and sustain momentum in any change initiative to ensure long-term sustainability in their change effort.

The following is a guest piece by R. Kendall Lyman and Tony C. Daloisio.

Years ago, we each had a chance individually, to take a hot air balloon ride. Kendall’s adventure was fun and exhilarating. But for Tony, his ride was terrifying because of his fear of heights and small places. The thought of being thousands of feet in the air in a small basket was petrifying. After comparing our two experiences, we realized how similar our adventures were to how change affects employees.

Some employees are excited about the idea of change; others are terrified. Some find the ride exhilarating, while others find it paralyzing. Some people will jump right in the basket and look forward to the journey and the destination. Others will have to be slowly coaxed into the basket and constantly reminded about why they are there in the first place and where they are going.

Achieving meaningful change takes significant strategy and effort, and an investment in time. It requires generating enough lift to enable the change to float while avoiding things that create drag. And what we’ve learned over the last twenty-five years of implementing change projects is that the work doesn’t end when you’ve reached your goal.

Rather, leaders must continue to work at change, reinforcing the progress made to ensure its sustainability.

To generate lift and sustain change, engage in the following disciplines which are designed to ensure your success. Click here to continue reading »”4 Disciplines For Long-Term Sustainability Of Change”

Listen Up! 5 Ways To Improve Your Leadership Listening Skills

Learn about 5 strategies leaders can employ to improve their leadership listening skills.

The following is a guest piece by Jackie Edwards.

Are you part of the 25 per cent of leaders who aren’t really listening to their employees? It could be harming your reputation and career. Even though you might have great analytical skills and intelligence, not listening properly decreases the effectiveness of your leadership role.

Become a better listener and everyone wins: your employees feel part of a team and you can lead them to success.

There are some simple yet effective ways you can become a better listener. Try to exercise the following skills on a daily basis. Click here to continue reading »”Listen Up! 5 Ways To Improve Your Leadership Listening Skills”

4 Steps To Becoming More Inquisitive As Leaders

Learn about 4 steps any leader can take to help them become inquisitive in order to bring out the best from those they lead.

In my previous piece, where I shared the story of how a past leadership failure helped me to learn to become a better listener, I pointed out that one of the keys to effective leadership is learning to be more inquisitive.

Now the importance of inquisitiveness in today’s leadership is fairly obvious considering how much faster we have to operate and make decisions, if not also how quickly things can change.

That’s where we gain the benefits from being more inquisitive, and not just in gaining clarity regarding the challenges and opportunities before us, but also in how this simple conversation tool helps to nurture and strengthen relationships with those we lead.

So how do we become more inquisitive in our leadership? Here are 4 steps to help you get started:

1. Ask open-ended questions that require more than a yes/no response
If there’s one thing leaders everywhere share in common it’s working within an environment where they face increasing demands on their time and attention, while at the same being expected to make decisions as quickly as possible.

Taken together, these factors create conditions where it’s easy for leaders to resort to asking questions that require only a yes/no answer. While these answers can help us act quickly, the problem is that they lack context or insights that can help us make more effective decisions and choices going forward.

Asking open-ended questions – like asking ‘what did our customer say?’ instead of ‘is our customer happy?’ – not only provides greater context, but it encourages a genuine engagement with those we lead, over interactions that are merely transactional in nature.

After all, the questions we ask shape not only our conversations, but the relationships we have with others [Twitter logoShare on Twitter].

2. Be curious to find out what others know
While inquisitiveness is something we need to work at – especially in light of Click here to continue reading »”4 Steps To Becoming More Inquisitive As Leaders”

How Failure Taught Me To Become A Better Listener

The story of one leader's failure reveals a powerful lesson on the importance of effective listening to leadership success.

In my work with various leaders, one of the strategies I often share is employing the art of asking questions. While asking questions can help a leader gain a better understanding of current conditions both within and outside their organization, it can also prove to be a helpful tool in gaining insight from one’s own experiences.

It’s an idea I was recently reminded of during an interview I did with my friend and fellow leadership expert Kevin Kruse for his leadership podcast, The LEADx Leadership Show. During the interview, Kevin asked me to share with his audience a story of when I failed as a leader and what I learned from that experience.

Now while the focus of Kevin’s question was to showcase how as leaders we can learn from past mistakes, I realized that there’s also within this story a powerful lesson on what it really means to be a good listener, especially when you have the responsibility to lead others.

In one of my first management roles, I had the responsibility of overseeing the functioning of several laboratories in a biotech firm, along with managing the cleaning staff. As the cleaning staff didn’t come from a science background as I did, I wanted to help them understand the work that was being done and how their efforts helped with these ongoing projects.

One day, one of the senior directors – who at the time was also one of my mentors – called me into his office for a quick chat. After exchanging a few updates, the director told me that he had received a few complaints from some members of the cleaning staff (before I joined the company, the cleaning staff had worked under this director).

I figured this probably had to do with some new demand being put upon my team by one of the project leaders. So I already started plotting in my mind where I could find time to sit down with the cleaning staff to explain these new requests.

As it turned out, the complaint wasn’t about some new demand. Instead, the complaint was about me. Specifically, the cleaning staff had become disgruntled over how I was speaking with them.

The director went on to explain how the cleaning staff initially enjoyed working under me, but lately, I left them feeling as though their only job was to do my bidding.

As hard as it was to hear, I began to realize that in my drive to inform my employees, I had unintentionally turned our conversations into one-way interactions. Put simply, I had become the dreaded micromanager interested more in telling people what to do than in listening to what they had to say.

While my story illustrates the ease with which any of us can become disempowering micromanagers, I realized it also revealed the importance of why leaders need to be good listeners if we are to ultimately succeed in our efforts..

Namely, that to effectively lead others, we need more than our perspective. We need insights from those we lead [Twitter logoShare on Twitter].

In that conversation with this director, I realized that Click here to continue reading »”How Failure Taught Me To Become A Better Listener”

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