Tanveer Naseer

Leadership Coach, Speaker, and Writer

9 Strategies Of Uncommon Wisdom For Fuelling Top Performance

Learn about 9 strategies leaders can employ that are key to achieving top performance in the organization.

The following is a guest piece by Larry Sternberg.

Fuelling top performance is the goal for most leaders and managers. The best managers know their people are the key to achieving top performance on every metric of success they track. As a leader or manager, how can you make the biggest difference through leveraging the talents and efforts of the people on your team? This handful of specific strategies can help.

1. Accept People As They Are
Your job as a manager is not to change people. Your job is to optimize people’s performance. Start by accepting people as they are. The old adage applies here: Marry as is, and consider any change a bonus.

Select people for your team who have the right mix of strengths, knowledge and potential. Focus on what’s right with people instead of what’s wrong with them. Optimize the alignment between what people bring to the table and what you need your team to achieve. And, be prepared to tolerate some undesirable behaviors — because they are part of the package.

2. Emphasize the Why
Consider the story of three people laying bricks. When asked, “What are you doing?” One person replies, “I’m laying bricks.” The second person says, “I’m part of a team building a really big brick wall.” The third person replies, “I’m just one of many people working together here to build a cathedral where people will get married, christen their babies and lay their loved ones to rest.” Which of these people do you think is most motivated to do great work?

Help people advance from what to why so they see their work as Click here to continue reading »”9 Strategies Of Uncommon Wisdom For Fuelling Top Performance”

How Failure Taught Me To Become A Better Listener

The story of one leader's failure reveals a powerful lesson on the importance of effective listening to leadership success.

In my work with various leaders, one of the strategies I often share is employing the art of asking questions. While asking questions can help a leader gain a better understanding of current conditions both within and outside their organization, it can also prove to be a helpful tool in gaining insight from one’s own experiences.

It’s an idea I was recently reminded of during an interview I did with my friend and fellow leadership expert Kevin Kruse for his leadership podcast, The LEADx Leadership Show. During the interview, Kevin asked me to share with his audience a story of when I failed as a leader and what I learned from that experience.

Now while the focus of Kevin’s question was to showcase how as leaders we can learn from past mistakes, I realized that there’s also within this story a powerful lesson on what it really means to be a good listener, especially when you have the responsibility to lead others.

In one of my first management roles, I had the responsibility of overseeing the functioning of several laboratories in a biotech firm, along with managing the cleaning staff. As the cleaning staff didn’t come from a science background as I did, I wanted to help them understand the work that was being done and how their efforts helped with these ongoing projects.

One day, one of the senior directors – who at the time was also one of my mentors – called me into his office for a quick chat. After exchanging a few updates, the director told me that he had received a few complaints from some members of the cleaning staff (before I joined the company, the cleaning staff had worked under this director).

I figured this probably had to do with some new demand being put upon my team by one of the project leaders. So I already started plotting in my mind where I could find time to sit down with the cleaning staff to explain these new requests.

As it turned out, the complaint wasn’t about some new demand. Instead, the complaint was about me. Specifically, the cleaning staff had become disgruntled over how I was speaking with them.

The director went on to explain how the cleaning staff initially enjoyed working under me, but lately, I left them feeling as though their only job was to do my bidding.

As hard as it was to hear, I began to realize that in my drive to inform my employees, I had unintentionally turned our conversations into one-way interactions. Put simply, I had become the dreaded micromanager interested more in telling people what to do than in listening to what they had to say.

While my story illustrates the ease with which any of us can become disempowering micromanagers, I realized it also revealed the importance of why leaders need to be good listeners if we are to ultimately succeed in our efforts..

Namely, that to effectively lead others, we need more than our perspective. We need insights from those we lead [Twitter logoShare on Twitter].

In that conversation with this director, I realized that Click here to continue reading »”How Failure Taught Me To Become A Better Listener”